Effective Date: 05/06/2025

INS Orthotics Limited (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable data protection laws in Uganda.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and any other contact information you provide voluntarily.
  • Business Information: Clinic or company name, delivery addresses, purchase history, and tax-related information for business transactions.
  • Digital Information: When you visit our website, we may collect your IP address, browser type, and usage data for analytics and website improvement.

2. How We Use Your Information

We use the information we collect to:

  • Process orders and deliver medical equipment and supplies.
  • Respond to inquiries or service requests.
  • Send updates, promotions, or newsletters (if you opt in).
  • Maintain accurate business and financial records.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Authorized employees and consultants for service delivery.
  • Logistics partners for shipping and order fulfillment.
  • Government or legal authorities when required by law.

4. Data Protection and Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. These include secure servers, limited access, and staff confidentiality protocols.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or outdated information.
  • Opt out of marketing communications at any time.
  • Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at:
📧 admin@insorthotics.com
📞 +256 393 243 982

6. Cookies and Website Tracking

Our website may use cookies for functionality and analytics. By using our website, you consent to the use of cookies in accordance with this policy. You can control cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and the “Effective Date” will be updated accordingly.

8. Contact Us

For questions or concerns about this Privacy Policy, please reach out to:
INS Orthotics Limited
Plot 71/73 The PRISM, Level 1, Suite B-10, Kampala Rd
(Next to E-Tower)
📧 admin@insorthotics.com
📞 +256 393 243 982